Are you looking for courier services in Fort Lauderdale?
It can be daunting to find a courier service that you can trust. Businesses of all types rely on courier services to help them handle critical documents at critical times. While the use of traditional mail services falls, courier services are continuing to rise. Courier services are known for speed, security and reliability.
When you’re shopping for a courier in Fort Lauderdale, you need to know that not all courier services are created equal.
Keep reading to find out what the best courier services offer and how you can find the right one for your business.
What Does a Courier Do?
Do you have the image of someone riding their bike in crowded city traffic with a messenger bag slinging over their shoulder? That’s in the movies, not reality.
Courier services are used when you want something faster than traditional shipping companies. In today’s world, people expect their orders to be delivered in about 5 days or less.
Couriers can let your e-commerce business exceed customer expectations.
What to Look for in Courier Services in Fort Lauderdale
Courier services vary in the types of services they offer and their overall level of professionalism. These are the top things that you should consider when you’re evaluating courier companies.
Record of Success
Obviously, you don’t want to hire a courier company with a reputation for losing shipments and packages. The company that you choose needs to have a track record of success.
There are a couple of ways to tell what the track record is for a company. The first is the number of years they’ve been in business. The second way to tell is through online reviews. You’ll get valuable insights into what others experienced when working with the company.
There should be clarity and clear expectations set at the very beginning by the courier company as to what they are responsible for.
You’ll also know what your rights are if something goes wrong with a shipment. While these types of things don’t happen often, it’s good to know that you have options to remedy the situation.
Pricing Is Fair and Flexible
One of the things you’re going to consider is the cost of the shipping services. Courier services offer a higher level of service than regular shipping companies, but they’re still very affordable.
Don’t be tempted to go with the least expensive courier service. There is the old adage that you get what you pay for.
You want to choose a courier service that offers a ton of value for what you’re getting.
Types of Services Offered
Your business is always evolving, and you want to find courier services in Fort Lauderdale that you can grow with.
You may only need document delivery across town, but as your business grows, you could need more services.
Not only that but working with only one company for all of your delivery needs makes it so much easier to call on that one company
Here at ASAP Courier, we offer a wide range of delivery services, including Rush and On Demand delivery services, warehousing, refrigerated services, and air freight services.
Professional, Courteous Staff
Your courier service is an extension of your brand. If you use a courier service for your business, what would someone think if their package was delivered by someone who looked like they just rolled out of bed? That wouldn’t leave a positive impression of your company.
The courier services you choose need to have a professional look. They can have a branded vehicle that identifies their company and staff wear shirts that also identify the company.
Outstanding Customer Service
The staff of a courier services company can be courteous and professional. How are they at solving problems if there’s an issue with a pick-up or delivery?
That’s what you need to decipher before you sign up with a courier service. One of the best things you can do is to is call a company to get an idea of their customer service.
Ask them a few questions about how they work with clients and what happens if there’s a problem. Does the person on the line seem engaged and caring? Do they seem like they could care less about earning your business?
Either way, how that call is handled is an indication of how the company always works.
You’re placing a lot of trust in your courier services. You may have sensitive legal documents that need to be in safe hands. Whatever your package is, you want to be sure that it’s taken care of and treated with the utmost discretion and security precautions.
Use of Technology
The top courier services have a grasp on technology and they incorporate it into their services. Here’s the main difference: the technology that’s used has the customer in mind.
It’s not enough to have a fancy website. Customers should be able to track their packages without having to call the courier service. They should be able to track online. You should also be able to schedule regular pickups online, too.
It may seem like common sense in a connected world, but many courier services in Fort Lauderdale miss the mark on this. Any company that offers these tools show that they put the customer first.
Your Most Important Packages are Handled
More and more businesses are becoming aware of the benefits that courier services offer. They offer fast and reliable ways to get your most important documents and packages to their destination.
Finding courier services in Fort Lauderdale will take a little research, but there is one company that regularly outshines the rest.
At ASAP Courier & Logistics, we work with all types of industries from e-commerce to attorneys to ensure that their packages are delivered to anywhere when they need it. That includes national and international deliveries, not just the Fort Lauderdale area.
If you’re looking for a courier in Fort Lauderdale, give us a call today for a quote on delivering your rush packages.