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on demand delivery services

Remember when you actually had to wait for a delivery?

It seems like a lifetime ago when you had to wait a week or more for your packages to be delivered. Now, companies like Amazon have led the charge of getting things delivered in only one or two days.

This may seem like a change that happened overnight. However, on demand delivery services have had a long and strange history.

Keep reading to discover the evolution of on demand!

What Are On Demand Delivery Services?

We have put together a comprehensive guide to the evolution of on demand delivery. Before we go any further, though, it’s important to establish exactly what on demand delivery services actually are.

The most basic definition of on demand delivery is that it is the very speedy delivery of a product after you have placed your order.

Behind the scenes, on demand delivery service is actually much more complex. It involved companies such as Amazon figuring out how to solve some of the complex logistical issues involved behind making deliveries speedier.

In order to do this, they had to tackle one of the biggest logistics issues of all: last mile delivery.

The Problem With Last Mile Delivery

The biggest obstacle to speedy on demand delivery is what is called “last mile delivery.” And it was an issue that vexed some of the biggest companies in the world for decades.

Basically, shipping items across the country or even across the world is the easy part. Chances are that you have marveled at how fast an order from, say, the west coast made its way over to the east coast.

However, the slowdown occurs once the item is in your town. Companies must balance delivering everything to each customer’s door while also not messing up the timing of their various deliveries.

In time, things like peer to peer delivery would help to close this gap. Before that, though, Amazon would work on perfecting deliveries in conjunction with existing delivery services.

Amazon: The New Challenger

As you know, Amazon was the really big game-changer in terms of on demand delivery. And it all started with a simple concept: Amazon Prime.

Amazon began offering free two-day shipping back in 2005. However, there was a catch: this “free” shipping required an annual membership with Amazon Prime.

This proved to be a great short- and long-term strategy for Amazon. In the short-term, these memberships helped to subsidize the necessary costs involved with moving thousands of new orders a day and ensuring they were delivered within two days.

As a long-term goal, however, Amazon was making Prime an indispensable part of how customers shopped. Over time, they would begin to add additional services for Prime members, including the ability to stream free music and movies.

This culminated in the creation of Amazon’s Prime Day. As the name implies, this is a day of celebrating Amazon Prime with special sales intended only for Prime members.

The Larger Cultural Shift

The focus of this guide is the evolution of on-demand delivery services. However, it’s important to note that this was part of a larger cultural shift in consumer attitudes.

In short, the world soon became on-demand everything. Faster internet connections had led to streaming video through services such as Netflix. This led to the death of various movie rental chains such as Movie Gallery and Blockbuster video.

Meanwhile, Apple had kicked off a new kind of musical revolution where customers could pay to download a single song or an entire album to their iPods. Other consumers could now skirt the law and download music illegally and load it onto their iPods to play.

This was a time period in which consumers became very accustomed to getting what they wanted as soon as they wanted it. Therefore, Amazon and others embraced on demand delivery so they could keep up with the fast pace of consumer demand.

Peer to Peer

A few years later, another cultural shift took place. And this shift ended up changing the world of on demand delivery once more.

The so-called “gig economy” eventually gave way to various peer to peer services. This refers to any service where you are dealing directly with an individual rather than a larger business.

This led to everything from peer to peer lending to the advent of Etsy and Uber. And before too long, there was peer to peer shipping.

Uber eventually created Uber Eats as a way to transport non-delivery food to people at home. And companies like Postmates helped deliver groceries to people who could not or would not leave the house.

While Amazon did not create the peer to peer model, they certainly took note of it. And they eventually created their own version of peer to peer in the form of Amazon Flex.

Amazon Flex

Amazon Flex took the same idea behind Postmates and Uber and applied it to Amazon packages. Specifically, this is an on demand delivery service in which anyone can deliver packages from Amazon.

The Flex employee receives packages from Amazon at a time they have scheduled via a specialized app. And then they can deliver these packages to recipients in nearby neighborhoods.

This on demand delivery service is not intended to provide a full-time source of income. Rather, like most of the “gig economy,” it lets people earn a few extra bucks here and there as needed.

Wal-Mart Takes Note

Many have wondered if Amazon will fully put brick-and-mortar stores out of business. However, giant companies like Wal-Mart are not going down without a fight.

Now, Wal-Mart offers shipping directly to customers’ houses. And along with their new pick-up service (in which you order ahead of time and have the goods delivered to your car), this helps make brick-and-mortar shopping a little more convenient.

The Bottom Line

Now you know the evolution of on demand delivery services. But do you know who can deliver everything with speed and accuracy?

At ASAP Courier, we offer all the delivery and courier services you need. To see what we can do for you, come get a free quote today!


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Courier Service

We know that you only want to work with the best suppliers, employees, and even clients and customers.

So why should you compromise when it comes to finding the right courier business?

No matter what you need to be delivered, and when you need to have it delivered, you need to know what to look for in a qualified courier service.

Read on to find out.

We’ll let you know where you can go to find the best courier service in your area.

When you’re ready to upgrade your delivery services and spend less time worrying about when your packages will arrive, learn what you should look for.

1. Many Different Delivery Options

The most important thing that you should look for in a courier business?

A wide variety of delivery options.

You need to work with a company offering rush and on-demand services, for those last-minute or unexpected deliveries. Also, look for pre-scheduled delivery services, so you know the package will arrive at a convenient time for the recipient.

Can the company deliver different things, like luggage, envelopes, multiple boxes, and even your retail store deliveries?

What about Last Mile home delivery services?

And can they deliver your items on foot, by air, and even by sea?

Make sure that you’re working with a company that’s able to conform to your needs.

2. Excellent Tracking and Communication

There are few things more frustrating than trying to figure out where in transit your package is.

Except, of course, having to explain to a client or colleague that not only is the package late, but also that you’re not certain where it is.

This isn’t something that a qualified and experienced courier business will force its customers to have to put up with. Instead, the best courier service is one that makes it easy to track your package.

When it’s first sent out, you should get an email or alert letting you know the delivery process has been initiated. You should also be provided with a tracking number for your package, so that you can get updates as it continues to make its way towards the destination.

This way, even if something like an accident, bad weather, or even a change in the time that the recipient can pick up the package happens, you will know about it. This will allow you to make changes and to plan accordingly.

A tracking number doesn’t just make your life easier. It’s also a sign that the courier service business you’re thinking of working with takes on-time delivery seriously. This isn’t certainly something that you don’t want to leave out.

Flexibility is key in any industry, but it’s especially important when it comes to shipping and delivery. Work with a service that you know can adapt to anything.

3. Ease of Scheduling

Especially if you need same-day delivery, or if you need to rush an item, you don’t have time to waste trying to figure out the scheduling process of different courier services.

The right courier service company makes it easy for you to schedule a delivery window. You should be able to book the services you need from anywhere, on the device that works the best for you.

Look for a company that allows you to schedule deliveries across multiple channels.

Whether you want to use an app, make a phone call, or simply get a quote and place an order online, placing your order shouldn’t be complicated.

4. A Commitment to Security

There are two types of security that the best delivery service can provide.

The first refers to the safe delivery of your documents, packages, or products. Especially if you’re sending something to a high-level client, a potential employer, or even someone special.

You know that the shape that your package arrives in is just as important as what’s inside of it.

It doesn’t matter if you’re delivering a contract, a perishable item, a piece of art, or a product a customer ordered online.

You need to feel secure about the courier business you’re working with will take great care in proper packaging and protecting it throughout the shipping journey.

Additionally, we know that you want to ensure that your delivery is placed in the hands of the intended recipient. Plus, what should you do if you need to have personal information or sensitive data delivered?

A breach due to improper security measures of your courier service company is unacceptable. After all, your company’s reputation, or even your personal one, is at stake.

Make sure that the service also provides you with an electronic proof of delivery., and that they require the recipient’s signature.

Need a Courier Business That You Can Trust?

We hope that this post has helped you to understand what some of the most important things to look for in a courier business are.

Whether you’re shipping business-related items or personal documents, you need to work with a service that you can trust.

If you’re looking for the best delivery service, we hope that you’ll give us the opportunity to prove to you why we fit that description.

With over 70 years of experience within the logistics industry and with warehouse facilities that are over 300,000 square feet, we have everything that you need to get the job done.

Get in touch with us today to get a quote, and be sure to check out our services to learn more about what we have to offer.


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how to ship perishables

Many people are skipping the grocery store and buying frozen food online instead. A recent report shows that the number of Americans regularly purchasing frozen foods is rising.

Businesses across the country are faced with the task of shipping frozen food. Knowing how to ship perishables properly can save your business time and money. Your food will remain fresh during its journey, keeping your customers satisfied.

So, what’s the best way to keep your food cold on the road? Take a look at our guide to shipping perishables:

How To Ship Perishables

Using the right insulation and packing materials will ensure that your shipments will stay fresh. Insulation keeps the heat out, allowing your food to remain cold or frozen.

Styrofoam Boxes

Styrofoam is made of polystyrene foam, which deters heat. Styrofoam isn’t a very good conductor of heat because it’s mostly made of air. That’s what makes it a great insulator for frozen or cold products.

You can order these boxes in various sizes and thicknesses. A thicker box will keep your food cool for longer. You won’t have to go through as many dry ice or gel packs with a thicker box, but it’ll be more expensive.

Styrofoam Cutsheets

Styrofoam cutsheets are cheaper than the entire Styrofoam box, but they aren’t as good at keeping your food fresh for long periods of time. You can also order these cutsheets in custom or standard sizes.

Insulated Box Liners

Insulated liners are inserted right into your box and protect your shipment from spoiling. If you have extra space around your item, you can use bubble wrap or foam peanuts for additional protection.

Air-Filled Insulated Box Liners

These liners are cheaper than other types of liners because they just use air. They usually come equipped with a hand pump or air tank depending on how large your shipments are.

Tape

Only use packing tape when sending out your products. Make sure to cover all the edges of your box with tape in order to prevent the item from melting or spoiling.

Dry Ice or Gel Packs?

Your decision to use dry ice or gel packs depends on whether the item you’re shipping needs to be kept cold or frozen. You might be shipping out dairy products or fruit that need to be refrigerated, or you could be sending meat or fish that must be frozen.

Dry ice and gel packs both have different qualities and shipping requirements that you should know before you start sending perishables to your customers.

Dry Ice

If you’re wondering how to ship frozen food, don’t worry–it’s easy. Just use dry ice.

You can purchase dry ice at your local grocery store or butcher for only $1 to $3. Dry ice comes in snow, pellet, and block form–all are effective in maintaining a freezing cold temperature.

For larger shipments, you’ll need to use more dry ice than you would for smaller ones. Take note of the current season, the product’s weight, and the product’s destination when you’re trying to determine how much dry ice to use.

In general, you should use about 5-10 pounds of dry ice for every 24 hours that will pass during the product’s shipment. You can multiply this amount of dry ice if you have bigger containers or a longer shipping time.

Dry ice is a dangerous material that is made from frozen carbon dioxide, and it must be handled with care. Use gloves and goggles while handling it, and don’t let it come into direct contact with any of your food. You also have to leave extra space in the box so the dry ice can expand.

When you use dry ice, always be sure to put a label on the outside of your package stating that there’s dry ice inside.

Gel Packs

For food that must be kept cold but not frozen, you should use gel packs. Refrigerated foods should be kept cool around 40 degrees Fahrenheit. Gel packs are made so that they can fit in tight places around your product’s container.

Gel packs will keep your food cold for long shipping periods, but it’s still ideal to choose faster shipping options. Simply place your food in the center of your insulated shipping box, and insert gel packs on top or on the sides. Better yet, gel packs are safer to handle than dry ice and don’t require additional labels on the package.

To figure out how many gel packs to use, test out different amounts and sizes of gel packs on your products before you ship them. You’ll be able to save more money if you use packs meant for one use only.

Other Options to Keep Food Cool

Gel packs aren’t the only way to keep your refrigerated items cold. You can also try using foam bricks, solid plastics, or pliable packs.

Foam bricks are usually used alongside a Styrofoam container. They’ll stay the same shape and can be frozen for multiple uses.

Solid plastic packs are hard and inflexible. They’re also used with Styrofoam containers and can be used more than once.

You should use pliable packs if you need to fit a freeze pack in a tight place. Pliable packs are always flexible and are great to place on the sides or top of an insulated container.

Speedy Deliveries

If you don’t have access to refrigerated delivery, then you’ll want to make sure that your product can be shipped as fast as possible. Your package should be labeled with “Perishable” and “Keep Refrigerated.” It’s also recommended that you let your customer know when their product is arriving so they can immediately store it in their fridge or freezer.

Smarter Shipping

Knowing how to ship perishables can save you from an angry review from a customer who received spoiled or rotten food. With the frozen food market constantly expanding outside of grocery stores, more people will be tempted to order their meals online.

If you’re in the Miami or Fort Lauderdale area, be smart about your shipping. Choose ASAP Courier to ensure that your goods get shipped in a timely and cost-effective manner. Visit our website to get a quote.


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Wouldn’t it be great if you could ship anything you wanted and never have to worry about it getting broken? Maybe in a perfect world you could simply throw your item into a box, send it off, and it would arrive in perfect condition. Unfortunately, that’s not the world we live in.

Shipping fragile items requires a certain amount of care and strategy. The goal is to send your package from Point A to Point B without it getting damaged on the way to its destination. With that in mind, here are a few tips that can help you be sure that your shipment arrives in one piece each and every time!

Shipping Fragile Items: How to Prepare Breakable Packages for the Mail

Though courier services are a reliable shipping method, there’s always a risk of damage when shipping fragile items. Keep reading this article to learn how you can best prepare your breakable products for the mail.

Be Sure to Use the Right Size Box

The size box you choose for shipping your item is more important than you might think. Many people make the mistake of using a box that is too big so that they can stuff it full of extra padding.

This is actually not a very wise idea because the peanuts or bubble wrap can shift around during transit, allowing the fragile item to shift around as well and increase the chances of getting damaged. A larger box will also require higher shipping costs.

The perfect size box will give you a couple of extra inches on each side of the item you’re shipping. This allows you enough room for ample padding materials yet also creates a snug fit so that nothing moves around.

Use a Box that is Made of High-Quality Materials

Saving a little money on a fragile box is something you’ll probably regret in the long run. A box made of flimsy materials won’t hold up, and could ultimately get severely dented or crushed in transit.

When shopping for shipping containers, look for mailers that are at least 1/8 inch thick, and boxes made of B-flute. The cost for a higher-quality box typically amounts to very little money. And this will ultimately prove to be a small price to pay for the peace of mind of knowing that your breakable item is adequately protected.

Use Bubble Wrap

Investing in bubble wrap is probably the best way to protect fragile items from damage. Just be sure to buy plenty and to make liberal use of it.

If you’re shipping an item like a drinking glass or vase, fill the empty cavity with bubble wrap or stuff in some crumpled paper. Then cover the item with a layer of paper before adding another layer or two of bubble wrap.

Be sure to use plenty of tape, but not too much. Remember that someone on the other end will need to unwrap the item, and endless amounts of tape can make the task extremely frustrating and time-consuming.

Use Padding Inside the Box

Now that your item is secured encased in bubble wrap and paper, it’s time to prepare the box. As mentioned before, you’ll want a box that offers a couple extra inches of space for adding some layers of padding.

Filler material like peanuts, bubble wrap, or air pillows work best. So start at the bottom of the box and make a nest for the item to rest in. Remember that the primary goal is to keep your item from moving around inside.

After placing the item inside, cover it with a layer of padding, leaving just enough to space to be able to easily close and seal the box and seal it with tape.

Be Sure to Label the Box as Fragile

We understand that simply writing “FRAGILE” on the outside of the shipping box isn’t a guarantee that it will be handled with care while in transit. But it does help bring attention to the fragile contents.

Not every package gets handled with love or gets placed gently among other boxes. This is just a reality of the shipping business. But by not taking the time to label your box as FRAGILE, you are almost certainly lowering the odds of it arriving at its destination undamaged.

Prepare the Item for Unpacking

So much time is spent careful packaging fragile items for shipment that many people forget to consider that each item will need to eventually be opened and removed from the packaging.

For example, let’s say that you are moving to a new house. You’ve used great care and spent a lot of time boxing up dishes and other fragile items for shipment. So be sure that everything is labeled so that the unpacking process is simple and easy.

Also, keep in mind what you plan to do with the materials that you used for shipping. All of the paper, peanuts, and bubble wrap can be recycled rather than tossed out with the garbage. Being a good citizen and recycling your packing materials can go a long way toward saving the environment.

Talk to an Expert

Not everyone is as skilled at preparing a package to be shipped as others. Does this describe you? There’s no need to panic.

There are plenty of resources available for those who lack the time or skills to prepare their fragile items for shipment. Look online for help or contact a moving specialist for tips. These experts are always happy to help, and their advice can make your shipping experience much less stressful.

Handle With Care

Shipping fragile items is actually easier than you might think. Your delicate possessions are important to you, and thus you want to take whatever steps are necessary to prevent damage during shipment.

Accidents do happen, but these tips should go a long way toward helping you learn how to ship fragile items without incident. Just remember that preparing fragile items for shipment isn’t rocket science, but it is an art form.

Click here to see 7 ways that same day delivery makes a difference.


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shipping tax

When it comes to business, working with shipping tax can be a nightmare. The tax that’s placed on shipping goods around the U.S. can be expensive, and not knowing how to navigate the waters can place your business in choppy waters.

As someone who might be new on the scene, you’ll want to know everything there is to know about how the taxing system works. For business veterans, you’ll want to know how to turn the tide to your advantage.

So what do you need to do? Simple – start by learning more about how your shipping taxes work.

In this article, we help you to do just that by bringing out all the little knick-knacks and need-to-knows about taxable shipping. By the time you finish reading this, you’ll be the master of sales taxes.

Rule #1: Nexus Will Confuse You

The first thing you need to know is that Nexus is the god of shipping taxes. The second thing you need to know is that it is a very fickle one.

To determine whether or not you need to collect sales tax for in-state and/or out-of-state transactions require you to go through Nexus. Nexus is the mediator between the seller (i.e. you) and the jurisdiction that issues the sales tax.

This sounds like it’s easy to sum up, but trust us – it is a much bigger pain than you think.

For traditional shipping, there is already a nuisance involved with Nexus, but for e-commerce sellers it can be a downright tragedy.

For starters, Nexus itself is constantly changing its personal motto. It also varies greatly between states, so one thing that may be acceptable in, say, Wisconson, may not be as welcome in good ol’ South Carolina.

In fact, with every new affiliate, distributor, or independent agent, Nexus continues to shift.

Many states are also placing sales tax obligations on the internet companies called “click-through Nexus”, but they’re being so sneaky about it that some companies are caught off guard and have no idea what they’ve been hit with.

Currently, the list of states that use click-through Nexus includes Arkansas, California, Maine, Illinois, and Missouri, just to name a few.

If you live in one of these states, keep an eye out for foul play. If not, be ready in case Nexus laws dump something you don’t like onto your table. Look into the business laws of your state to find out what you’re up against.

Rule #2: State Rules for Shipping Tax are Pretty Bad, Too

As if Nexus weren’t bad enough, the states themselves are a pain in the neck with shipping taxes as well.

The good thing is, you can find out do you pay tax on shipping by simply looking up the regulations of each state.

Most states usually consider shipping charges as a part of taxable activity despite whether or not sales tax is a part of the price (the list is long, but just know the majority of states are on it).

For the minority of the states who wish to be different (sorry, not sorry) shipping charges are not taxable if they’re included in the price.

There are a few states, such as Oregon and Alaska, that refuse to join either side and opt to do their own thing instead. Check to see if you do business in one of these states and find out what their policy is.

Rule #3: Box Size Still Counts Towards It

We know you were all wondering what happened to shipping prices on boxes. Trust us, they’re not going anywhere.

Shipping taxes on boxes can be pretty difficult to understand as well. First off, there’s the fact that you have to choose between multiple carriers, and each carrier has a specific price they’ll pay per pound.

There’s also this new shipping fad called Dimensional Weight Pricing that some carriers are using, which allows them to charge the weight price based off of the dimensions of the box (yes, it confused us, too).

Boxes are usually given a shipping tax that is directly related to the size and weight. Bigger companies may catch a break depending on what they sell and how many they ship off, but in any case it will be high unless you buy in bulk.

This leads to another point with shipping…

Rule #4: Draw up Contracts with Carriers

Carriers like FedEx and UPS are awesome companies for shipping purposes, but just like any business they can be a little frustrating to work with in B2B relations.

First and foremost, do NOT rely on the company’s standard contract. As enticing as it may seem to have them take care of all the fine print, they will make sure to put their business first.

This means that the contract will be unilateral, and besides the actual act of shipping your goods for you, you really won’t benefit much from it.

If you really want to work with the big guys, take time to sit down with FedEx or UPS and hash out a contract with them.

This not only shows that you’re serious about your business relationship and goals, but that you also care about the overall well-being of your company.

Plus, after you successfully craft a contract, you can be happy knowing you have a powerful carrier on your side to help you reach your goals, instead of trying to go it alone.

The Best in Courier Services

Trying to understand and work with shipping tax can be a problem for any business. If you work with us, that would be the least of your concerns.

When you use us for your shipping purposes, you can rest assured knowing things will be done right. We offer a whole list of courier services, including rush courier, pre-scheduled routed delivery, air freight, and so much more.

As someone who’s been in the courier business for many years, we can assure you that we offer the best service in the Miami and Fort Lauderdale areas for the best price, and we know how to keep our clients happy.

If you have any questions or concerns, please don’t hesitate to reach out; your satisfaction is our top priority. We hope to hear from you soon.


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Lab courier

Have you ever been outside a doctor’s office and saw a big box attached to the door? It’s not a cash box or a mailbox. It’s a box full of specimens that need to go for testing.

Depending on the clinic this could be blood, urine, or skin samples. Anything biohazardous gets properly packaged and put in this box.

Then, a courier comes and picks up the samples to take them to the testing lab. If it’s a sexual health clinic, these may be pregnancy test or blood panels.

The person who transports the specimens is the lab courier. Here’s a little bit more about what they do.

Who Can Be A Lab Courier?

About anyone can be a lab courier, as long as they’re trustworthy and up for the job. It’s not as easy as driving around and delivering packages.

The species need to be well taken care of, which sometimes means keeping them at body temperature. Once the lab courier picks up the specimens, they need to make sure they have all the information they need to process the samples.

This includes double checking at the clinic and making sure they go to the right spots once they arrive at the lab.

Lab couriers need a good driving record and attention to detail. They have to keep multiple deliveries organized at the same time and are responsible for the validity of the samples.

You also need knowledge of data handling policies, like HIPPA. You’re handling people’s samples and their very private health data.

Sharing anything you learn or see on the job about patients is highly illegal and a reason for termination.

What’s a Day in the Life Like?

If you’re interested in becoming a lab courier or are just curious, here’s what a typical day looks like.

The courier goes to the lab and picks up product refills and the company van. They make sure they have everything they need for the delivery, including safe transport stations.

They then check their orders for the day and pick up the samples from a series of stops. The courier must keep the samples separate, so that urine from Clinic A doesn’t go to Clinic B.

Once they’re collected the samples they have on the agenda for the day, they take them back to the laboratory. At the lab, they file each sample under the right clinic and make sure they’re organized into the correct tests.

In the case that a specimen needs air-delivery, the courier makes sure it gets to the plane safely. They package the specimen, so it goes unharmed and sets up or communicates with a courier at the other end.

That courier receives the sample and takes it to the lab where it goes for testing.

Restocking

Some lab couriers act as lab assistants, restocking any supplies the clinic orders through the company. This may be sample cups, labels, or medical swabs.

Whatever’s necessary for them to hand in properly collected samples.

If the clinic staff had an issue with past deliveries or questions, the courier could act as a messenger. That depends on the service and the size of their staff.

Consistency

If a courier picks up from the same clinic every day, they need to make sure their timing is consistent. Knowing when samples are picked up helps the clinic staff know when to schedule which appointments.

It also gives them a better idea of when results will come back, which they can pass on to patients.

Many couriers establish friendly relationships with client staff. It’s not unlike your always-home neighbor and a friendly mailman.

Why Use Couriers?

In short, couriers extend the viability of a sample by making sure it stays in peak condition. If someone leaves a vial of urine in a box in the hot sun – tests may come out differently.

The importance of keeping samples viable is vast. It’s the difference between delivering someone a correct and trustworthy test result and getting a foggy maybe.

Without well-treated samples, test results come out wrong or test differently. The same enzymes or cells someone’s testing for can get damaged by heat, time or lack of oxygen.

This wastes the patients time, their money, the clinic’s time and money – it’s bad news all around.

What to Look For in a Courier Company

If you’re a clinic looking for a new lab testing service, you want to check a few things. What are the lab’s certifications? Check who carries out or oversees lab tests.

Do they have double testing or risk reduction strategies in place to guard against false results? Imagine telling a woman she’s not pregnant, when in fact, she is.

If the result is inconclusive, what’s the lab’s policy? How soon can they alert you so you can get the patient in for a new sample?

What’s the timing you can expect? When do your clinic samples need to be ready by? Most courier services come around end-of-day, but what if you have extended hours?

If they pick up after you close, what options do they provide you with to store the specimens? Do they give you a lock box or a cooler of some sort?

What happens if a specimen gets lost or damaged? How does the company go about that process?

These are all relevant questions that you should ask a potential company. It could be the difference between a life and death diagnosis, depending on your niche.

Lab Courier Tips

If you’ve just hired a new lab courier, congratulations! Take a moment (they’re in a hurry) to get to know them when they come by.

Introduce yourself and the people the courier will most likely interact with. Most couriers run the same route daily, so you’ll be seeing them often!

Need a new company? Check out our services. Give us the test to see if we’re the right fit for you.


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expedited shipping

When it comes to purchasing goods online, there’s always an agency that’s going to ship what you bought at varying rates.

There are types of shipping, and you’ve probably heard about ‘expedited shipping’. When you don’t have time to waste, you might consider it since time is a valuable thing.

But, what’s expedited shipping exactly? Read on to find out!

What Is Expedited Shipping?

Expedited shipping is when a particular parcel is prioritized over others, improving its delivery speed.

There are different routes used to accomplish such orders.

Expedited shipping trucks rarely stop on their way too. With bigger companies, they might use a huge truck and hire two drivers to decrease transit time. Of course, there are other ways when it comes to international shipping.

What Is the Difference Between Standard and Expedited Shipping?

Companies don’t usually use ‘standard’ and ‘expedited’.

DHL has ‘expedited’ and ‘overnight’ mail. USPS has ‘first class’ and ‘priority’ mail. FedEx has ‘ground’ and ‘express’ mail.

All of these mean different things, so companies usually explain them thoroughly.

Amazon’s expedited is different than eBay’s. It’s important to know the difference because it might make you wait longer than anticipated.

For standard shipping, the seller would use post air mail and will take 1-3 weeks for main countries. It will take longer for other countries. There’s also a tracking number, so you can track it online and know where it is.

For expedited shipping, the seller would use DHL, FedEx, or a local courier, which would take 3-7 days to reach the buyer’s house. Of course, a tracking number will be provided too.

Why Should You Consider It?

It’s assumed that fresh and/or fragile items are the only products that need to be distributed quickly. But, there are many products that require expedited delivery.

These include the following:

  • technology items
  • clothing and accessories
  • batteries
  • manufacturing materials
  • books and many other items

The biggest benefit of expedited shipping is the guaranteed time. Shippers having precise schedules.

However, the guaranteed delivery outweighs the value of poor customer service. If you need something in the fastest time possible, expedited shipping is the way to go.

A great benefit of choosing expedited shipping is that there are fewer touch points. It means that there are fewer chances of something getting broken on the way.

You’re not only guaranteed time, but also other things. It may include:

  1. On-time delivery of your most important shipments
  2. Careful calculations of departure and arrival times
  3. Reliable pick-up services
  4. Step-by-step package tracking

How Does It Work?

You might be curious about how companies can ship goods overnight or in a couple of days.

You can ship a package from Miami, Florida to Anchorage, Alaska overnight. UPS and FedEx have massive shipping infrastructures and far more space at airports than commercial flights get. The result is that your packages can fly from airport to airport way easier than you can.

FedEx’s superhub is located in Memphis International Airport, United States. How the FedEx superhub works is that every night, about 150 planes fly in from all around the world. That happens between the hours of 10 pm to 1 am.

Immediately upon arrival, the planes are unloaded. Then, their packages are put into the hub’s automated sorting system. Within only 15 minutes, each package arrives at a staging area for its next flight. It’s already loaded into their suitable and right containers.

Planes, therefore, can start taking off again at 2 am and continue to until 4 am. It means that everywhere in the US can have a FedEx plane arriving by 6 am.

There are some destinations that don’t ship enough packages. To get to small towns fast, FedEx runs flights in small planes from the destinations of their larger jets. They then reach their destination and hand out the packages to the trucks who will ship them out to the buyer.

Packages are transferred from planes, to smaller planes, to trucks to reach their destination. FedEx works really hard and fast to meet both the buyer’s and seller’s requirements.

All of this happens while we are sleeping!

Extra: Tips for Sellers

As a seller, it’s important to have excellent customer service and satisfaction.

One of the ways to achieve that is to expand your options by offering expedited shipping, for example. That’ll act as an incentive for the customer to order your goods because it’ll arrive by the time they need it. It makes products more attractive for them in a way since they have a control over their buying patterns.

You should also understand the terms used.

Expedited may not mean the fastest. In many cases, it could be a ‘level’ up from standard shipping if overnight shipping is available. Make sure to make your shipping options stated and clear as much as possible to avoid mishaps.

If you’re selling in a marketplace like Amazon or eBay, be familiar with the terms used. Buyers often use ‘overnight’ shipping when requesting expedited shipping. As a seller, you should make sure of that so your customer’s package would arrive on the time they’re expecting it to be.

If you don’t, you’ll end up losing customers and receiving bad reviews. People who pay for expedited shipping are in urgent need of that good.

You should be responsible enough to deliver that. It’s not just ‘normal’ people who pay for such shipping. Companies who need inventory when they’re out of stock and there’s huge demand.

Communication is very important too. You should be clear and concise when describing the shipping options you offer. Which carrier you chose, the cost, when you’ll ship and the expedited shipping time frame. If you only ship your goods every two days or only on weekdays, make sure to state that.

You Need Expedited Shipping Services

Hopefully, you were able to understand the difference between expedited and standard shipping. As stated before, it’s important to understand the terms used before buying and/or selling goods.

If you need a quote on your next expedited shipping order, reach out to us now.


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warehouse operations
warehouse operations

Warehouses operations are among the fastest-growing real estate opportunities in the US. In the Miami-Dade industrial market alone, more than 108 leases were signed in the first quarter of 2018.

That means 108 new places of employment opened up within three months. Warehouses continue to grow and expand. Distributors working out of these spaces need to ensure that product moves in and out of the warehouse quickly and efficiently.

However, warehouses are full of heavy machinery and towering pallets of merchandise. How do distributors and other users ensure the safety of workers as the world becomes bigger, faster, and more dangerous around them?

With a few warehouse management tips, the warehouse floor will go from hectic to harmonious.

The Dos And Dont’s Of Warehouse Operations

Following these seven tips will help your warehouse run as smoothly and efficiently as possible. Your employees and customers alike will thank you for it!

1. Keep Track of Inventory

Cycle counts can make an inventory review less intimidating and less error-prone. Instead of conducting an inventory of everything in the warehouse at once, break the inventory into categories. Count all of the paper in the warehouse one day and all of the pencils the next.

Computerized inventory tracking systems are also a handy tool. An automated system can reduce the possibility of human error in an inventory count and eliminate tedious hours spent tracking stock by hand.

For the tech-savvy, warehouse management systems coordinate inventory management with transportation, order management, and shipping tools. Many are accessible via mobile or desktop and can be customized to fit the needs of a business.

2. Have a System of Organization

Inventory informs the warehouse layout best practices: the rules of how to organize the space. Without an accurate picture of current stock, it’s difficult to tell which items are selling well and which have been sitting on a shelf for months. Rearrange the floor so that popular items are easily accessible and off-season or unpopular items don’t take up valuable space.

Good organization also means ensuring that stock is properly stored and not crowding aisles or blocking walkways. It’s easy to trip over a stray box, but those accidents can be avoided with a little housekeeping.

3. Forecast Inventory Needs

Another benefit of a good inventory tracking system is a record of product trends. When certain stock items are less popular, an accurate inventory will take notice. A manager can adjust an order so the warehouse doesn’t receive stock destined to collect dust on a shelf.

Forecasting also helps companies predict upcoming trends. A warehouse won’t run out of this year’s favorite Christmas toy or the newest clothing fad if the managers know to make a bigger order.

4. Practice Regular Maintenance

Warehouses are high-traffic buildings. A dock leveler experiences, on average, 100,000 crossings by 4.5 ton or heavier forklifts every year. Under that kind of stress, a small problem can balloon overnight.

Regular maintenance is important to keep machinery in good condition for as long as possible. Schedule a technician to inspect the warehouse’s machinery as often as is needed.

Keeping the warehouse clean is just as useful. Dust and debris caught in machinery can cause everything from a few sneezes to a breakdown.

5. Invest in the Space

New warehouses often come in white box condition, with only the bare minimum in interior finish. Older warehouses often need improvements before users occupy them.

A well-lit space is more pleasing to the eye, and it can also cut down on workplace accidents due to unseen hazards. Warehouses suffer from a lack of natural lighting, and a dim corner risks employees tripping or running into the racking.

The racking itself is also worth a look– dents, dings, and rust can all cause problems down the road. Before the racking begins to destabilize, it should be replaced.

6. Make the Best Use of the Space

Buildings are taller than they were 30 years ago. Many developers are building 30′ and 32′ foot clear height warehouses, allowing for taller racking and more storage potential.

Cross-docking allows for a more fluid exchange between incoming and outgoing products. Workers can take deliveries off of trucks and load them immediately onto a departing vehicle. Cross-docking saves time and storage space.

6. Promote Worker Safety As Part of Warehouse Operations Best Practices

Hold regular training sessions for warehouse employees. Everyone should know the day-to-day procedures for warehouse operations and understand what to do in case of an emergency.

Training sessions can also provide a forum to discuss common safety hazards, like back injuries from improper lifting, and how to avoid them.

After the employees have had initial training, continue to remind them of the basics. Post printed rules and procedures around the space. Schedule refresher courses so no one forgets the important parts.

7. Ask for Input

The people who know the most about the risks of the floor are the people on it. Encourage employees to sit on a safety committee. Ask them to report safety violations they see regularly or problems they’re having with equipment.

The people who interact with the machines and stock on the floor regularly are the first to spot small problems. If employees communicate with each other and management, issues can be resolved before equipment requires major repairs or replacement.

Eliminate the Last Mile Problem

Customers want to receive their orders fast. Warehouses continue to perfect the art of warehouse operations, but a delivery partner can bring a company’s customer service to the next level.

Last mile logistics providers can bring products from the warehouse to the customer’s front door. Choose a company that values efficiency and the safety of its workers. Contact us today for more information on same-day delivery of packages big and small.


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same day delivery
same day delivery

It should come as no surprise that online sales in the US increased by 16% in 2017. Today, sales are all about convenience, and online shopping is just one example of how this trend is rising. For businesses who take orders online as well as over the phone or in person, delivering a customer’s order to their door is one of the most important parts of the process. It affects a customer’s impressions of your company and it can be the way a customer chooses between you or a competitor in the future. The latest buzz word in remote sales is same day delivery. It’s that gold ticket everyone’s looking for, but many businesses ask, does it really make a difference?

The answer is yes, and here’s how:

How Same Day Delivery Makes a Difference in Your Business

Opening your business to the possibility of same day delivery can make a powerful difference in many aspects of your business. The ways below are just a small taste.

1. Staying Competitive

Regardless of what industry you’re in, chances are that you have at least one competitor who offers same day delivery. In fact, 51% of retailers now offer same day delivery.

You competitors might charge an arm and a leg, but for some customers, price isn’t an issue. Businesses often forget how quickly times are changing and don’t realize that customers today expect same day delivery as an option.

2. Serve a Wider Variety of Customers

As we mentioned above, just because your competitor charges exorbitantly for same day delivery doesn’t mean people won’t pay what they ask.

There are situations in nearly every industry in which a customer is in a pinch and absolutely needs their order that day. In these cases, not having same day delivery immediately takes you out of the running for their business.

This is also a great way to win long-term customers. If you’ve helped someone who was in a bind, they’re more likely to come back to you for their next purchase.

3. Faster Cash Flow

In many industries today, especially in business-to-business situations, it’s common to only invoice a customer after the order has been delivered.

If that’s the case for you, a slow delivery process creates a longer gap between production and payment. If it takes a week to deliver the product, that week can make a stressful difference in your cash flow.

Same day delivery cuts this time down so you get paid the day you produce the order, that than a week later.

4. Expand Your Offerings

There are some types of goods that people only tend to order if they can get it the same day. For instance, fast grocery delivery has become a hot trend because of same day or next day delivery. Few people will plan ahead enough to know what groceries they’ll want in a week.

This is backed up by customer surveys as well. In fact, 50% of customers say they shop online more when they know they can get their items the same day. If they need an item the same day and they can’t get it online, they head to a brick and mortar store instead.

There’s something else to keep in mind about same day delivery that helps you expand as well.

For many retailers, the most cost-effective way to offer same day delivery is to hire a courier service. If you’re hiring a courier, they’re also likely to have options you don’t otherwise have, like refrigerated delivery. This lets you expand to see refrigerated products without the expense of buying a refrigerated truck.

5. More Flexibility in Production Time

So far, we’ve discussed same day delivery as a service the customer specifically requests. However, if you have a way to access same day delivery on demand, it also takes pressure off your production team for customized orders.

For example, let’s say you operate a print shop. A customer orders brochures and they need them in hand in two weeks. You plan to complete the brochures in ten days, leaving four days for shipment.

However, something goes wrong during the printing process and it takes you the full two weeks to complete the brochures. Rather than damaging your reputation or losing business by telling the customer you can’t meet the deadline, you could hire a same day delivery service to get the job done on time.

6. Gives You an Incentive to Offer

Every customer wants to feel like they’re getting a great deal. Depending on your profit margins, though, you might not be able to afford to give our discounts often.

If you have an extra fee for same day delivery, this opens a door. You could bring in new business by offering free or discounted same day delivery for each customer’s first order.

If you have a situation in which a customer is unhappy, you can also offer them free same day delivery on their order. Regardless of the circumstances, same day delivery gives you one more tool in your tool belt.

7. Capitalize on Impulse Buys

Some retail stores have truly mastered impulse buys, like grocery stores that put candy bars and magazines in the checkout line.

There are certain products a customer only wants if they can get them soon. Those candy bars are a great example. You buy a candy bar because you have a specific craving for it and you can satisfy that craving quickly and easily. If you know you won’t get the candy bar until three days later, it defeats the purpose.

That same principle applies to a variety of industries. Same day delivery, however, helps you capture more impulse buys and add-on purchases.

How to Start Offering Same Day Delivery

As a business, same day delivery has clear benefits for your bottom line. Plus, if you work with a local courier service instead of trying to hire personnel and handle the delivery yourself, it’s more cost-effective than you might think.

If you’re ready to find out more, contact our courier service about same day delivery.


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warehouse

Imagine if Amazon’s warehouses weren’t well organized. Employees would be running all over the place, frantically searching for customer’s items and nothing would ever arrive on time. To put it simply, Amazon would not be the hugely successful business it is today if Jeff Bezos hadn’t placed a high priority on developing excellent and effective organizational strategies, especially within his warehouses.

As a business owner, making warehouse organization a priority should be a no-brainer. But just in case you’re still pretending there’s an actual “method to your disorganized madness,” here are seven reasons why your business needs to organize your warehouse.

1. Warehouse Organization Saves Time

For those looking to learn how to organize a warehouse, it starts by taking a thorough inventory. That way, you know exactly what you have. You now also know exactly where it’s being kept.

This allows you to determine a great deal of information that will help you save a ton of time. You’ll now be able to figure out which inventory items are being sold quickly and which ones aren’t.

You and your employees can develop a system for storing each item. One simple strategy is to keep all items that are sold quickly or used often in the front of the warehouse while housing those sold or used less often in the back.

2. Here’s How You Save Money By Organizing Your Inventory

Organizing inventory is hugely cost-effective. One reason is that you can easily track everything. That means, it’s less likely you’ll overstock an item. Instead, you’ll know exactly which items are most popular and can plan ahead to ensure you can restock your inventory to meet the demand.

You also don’t end up losing inventory. In terms of inventory storage ideas that help you save money, label everything. Don’t forget to make sure you can read your labels clearly.

You’ll save money by wasting far less time searching for items in your warehouse. That means more time is spent on other money-making matters.

3. You Can Focus on Other Matters

If you’re spending a lot of time organizing inventory, you’re doing something wrong. Organizing inventory shouldn’t take long if you have an effective system in place.

Your goal is to create such an effective organizational system in place that you can spend more time focusing on other, more important matters. You need to focus on marketing and sales so that your inventory can move.

Otherwise, all you have is a warehouse filled with stuff that no one wants to buy. Don’t forget to place similar items together and map it out so that everyone can easily locate every item within a few seconds.

4. Reduction of Employee Theft

You have to know how to organize inventory in order to reduce employee theft. At least $15 billion dollars are lost to theft each year.

Many of these thieves are working on the inside. It’s easy for an employee to steal copper pipes or wires. Warehouse managers have even been known to start their own business reselling stolen items.

You should learn how to organize inventory so that you know exactly what you have, where it’s kept, and who bought it. That eliminates the ability to steal from your business.

Another plus is that you can track how well your employees are performing. This helps to increase productivity in the workplace and lead to positive competition.

5. Increased Productivity

Warehouse organization is important to help increase productivity in your business. If your employees don’t know how to organize inventory, items get lost. It takes time to locate those items if they’re ever found at all.

It’s also easier for your employees to goof off if you haven’t learned how to organize a warehouse. With a good system in place, you can use real data to see how well each individual employee is performing.

This, in turn, encourages friendly competition and helps people form more cohesive teams within the company. Your employees will also appreciate seeing how well they’re performing and knowing exactly how many orders still need to be filled.

6. Improved Service to Vendors and Customers

Imagine a supplier coming into your warehouse to make a delivery. Inside they see chaos and disorganization.

There’s a good chance they might walk away hoping you can continue honoring their contract. A disorganized business rarely stays in business long.

Imagine a customer catches a glimpse into your warehouse and sees it in disarray. Again, their impression of your business isn’t going to be very high after seeing that.

Even if no one except employees never sees the inside of your warehouse, organizing is still important. Organizing should be part of your brand. And your warehouse is just as much a reflection of you and your business as anything else is.

How you do one part of your business says a lot. You should know how to organize a warehouse because it will help you manage a more successful business.

7. Increased Customer Satisfaction

Look for inventory storage ideas to help you increase customer satisfaction. In an age when most consumers do an internet search before they make a purchase, you want as many positive reviews and testimonials as possible.

If you don’t know how to organize a warehouse, that means a dramatic decrease in customer satisfaction. Employees can’t find an item and fail to ship it out on time, disappointing a customer.

A customer makes a bulk purchase only to find your inventory system failed and you’re out of that item. The wrong item is shipped to a customer.

None of these scenarios have to happen. Organizing inventory is the first step towards ensuring your customers are always satisfied with your service.

Work With Us

You do not have to face warehouse organization on your own. When you work with us, we can help you develop a system to ensure that your customers can continue to rely on your topnotch service.

We can also ship your items at a moment’s notice. It’s a one-stop shop for all your warehousing and shipping needs. Click here to create your account today.