Loading... Please wait!

National Courier Service | Same Day Delivery Management Specialist

delivery-mail-people-and-shipping-concept-picture-id891482746.jpg
same day delivery
same day delivery

It should come as no surprise that online sales in the US increased by 16% in 2017. Today, sales are all about convenience, and online shopping is just one example of how this trend is rising. For businesses who take orders online as well as over the phone or in person, delivering a customer’s order to their door is one of the most important parts of the process. It affects a customer’s impressions of your company and it can be the way a customer chooses between you or a competitor in the future. The latest buzz word in remote sales is same day delivery. It’s that gold ticket everyone’s looking for, but many businesses ask, does it really make a difference?

The answer is yes, and here’s how:

How Same Day Delivery Makes a Difference in Your Business

Opening your business to the possibility of same day delivery can make a powerful difference in many aspects of your business. The ways below are just a small taste.

1. Staying Competitive

Regardless of what industry you’re in, chances are that you have at least one competitor who offers same day delivery. In fact, 51% of retailers now offer same day delivery.

You competitors might charge an arm and a leg, but for some customers, price isn’t an issue. Businesses often forget how quickly times are changing and don’t realize that customers today expect same day delivery as an option.

2. Serve a Wider Variety of Customers

As we mentioned above, just because your competitor charges exorbitantly for same day delivery doesn’t mean people won’t pay what they ask.

There are situations in nearly every industry in which a customer is in a pinch and absolutely needs their order that day. In these cases, not having same day delivery immediately takes you out of the running for their business.

This is also a great way to win long-term customers. If you’ve helped someone who was in a bind, they’re more likely to come back to you for their next purchase.

3. Faster Cash Flow

In many industries today, especially in business-to-business situations, it’s common to only invoice a customer after the order has been delivered.

If that’s the case for you, a slow delivery process creates a longer gap between production and payment. If it takes a week to deliver the product, that week can make a stressful difference in your cash flow.

Same day delivery cuts this time down so you get paid the day you produce the order, that than a week later.

4. Expand Your Offerings

There are some types of goods that people only tend to order if they can get it the same day. For instance, fast grocery delivery has become a hot trend because of same day or next day delivery. Few people will plan ahead enough to know what groceries they’ll want in a week.

This is backed up by customer surveys as well. In fact, 50% of customers say they shop online more when they know they can get their items the same day. If they need an item the same day and they can’t get it online, they head to a brick and mortar store instead.

There’s something else to keep in mind about same day delivery that helps you expand as well.

For many retailers, the most cost-effective way to offer same day delivery is to hire a courier service. If you’re hiring a courier, they’re also likely to have options you don’t otherwise have, like refrigerated delivery. This lets you expand to see refrigerated products without the expense of buying a refrigerated truck.

5. More Flexibility in Production Time

So far, we’ve discussed same day delivery as a service the customer specifically requests. However, if you have a way to access same day delivery on demand, it also takes pressure off your production team for customized orders.

For example, let’s say you operate a print shop. A customer orders brochures and they need them in hand in two weeks. You plan to complete the brochures in ten days, leaving four days for shipment.

However, something goes wrong during the printing process and it takes you the full two weeks to complete the brochures. Rather than damaging your reputation or losing business by telling the customer you can’t meet the deadline, you could hire a same day delivery service to get the job done on time.

6. Gives You an Incentive to Offer

Every customer wants to feel like they’re getting a great deal. Depending on your profit margins, though, you might not be able to afford to give our discounts often.

If you have an extra fee for same day delivery, this opens a door. You could bring in new business by offering free or discounted same day delivery for each customer’s first order.

If you have a situation in which a customer is unhappy, you can also offer them free same day delivery on their order. Regardless of the circumstances, same day delivery gives you one more tool in your tool belt.

7. Capitalize on Impulse Buys

Some retail stores have truly mastered impulse buys, like grocery stores that put candy bars and magazines in the checkout line.

There are certain products a customer only wants if they can get them soon. Those candy bars are a great example. You buy a candy bar because you have a specific craving for it and you can satisfy that craving quickly and easily. If you know you won’t get the candy bar until three days later, it defeats the purpose.

That same principle applies to a variety of industries. Same day delivery, however, helps you capture more impulse buys and add-on purchases.

How to Start Offering Same Day Delivery

As a business, same day delivery has clear benefits for your bottom line. Plus, if you work with a local courier service instead of trying to hire personnel and handle the delivery yourself, it’s more cost-effective than you might think.

If you’re ready to find out more, contact our courier service about same day delivery.


same-day-delivery-1200x1035.jpeg

same day delivery
same day delivery

In the next 3-5 years, more than 50 percent of online businesses will be offering same day delivery. This stat proves that when e-shopping, customers want the convenience of e-stores and the instant gratification brick and mortar stores offer. But, making same day deliveries is easier said than done. Far too many businesses promise to deliver on the same day but items reach customers on day two or three. Often, the reason is that they work with inefficient couriers. In this article, we’re telling you how same day delivery will take your business to the next level.

You Stand to Make More Money

You’re certainly wondering how making speedy deliveries will boost your bottom line, and for good reason. As far as you’re concerned, couriers charge you more to make same day deliveries. However, did you know over 61 percent of online shoppers are willing to pay more to receive their orders on the same day of purchase?

The greatest mistake you can make in a business is to unjustifiably charge customers more for a product or service. But once you know they have no problem paying more, it pays to make a reasonable price increase. Sure, one can argue the price increase will carter for the shipping costs. But as you develop a stronger business relationship with your courier, you’ll likely get regular discounts. This is where you’ll make money!

Grow Your Customer Base

Same day shipping is a primary consideration for at least 18 percent of online shoppers. If they find that an online store doesn’t offer fast deliveries or isn’t clear on delivery timelines, they will abandon the shopping cart. This isn’t good news. In a fiercely competitive marketplace where giant stores like Amazon and Macy’s offer as fast as a 1-hour delivery, you can’t afford to lose a customer.

Same day delivery is your best chance of maintaining and growing your customer base. If you keep your word and impress first-time customers with same day shipping, count on them to buy from you again. They’ll even refer you to their family and friends. And as you probably know, word-of-mouth marketing is king.

Rev Up Your Customer Reviews

Yes, word-of-mouth marketing is king, but as much as 84 percent of people also trust online reviews just as much as they trust recommendations from friends. For any business, particularly an online business, positive reviews are key to your survival and success. The vast majority of online customers typically research the online reputation of a company before doing business with it. One of the most effective ways to earn a solid reputation is to have excellent online reviews.

How do you get these reviews? Although you have little control over what customers say about your business online, you have complete control over the quality of customer services you offer. Offering same day delivery will help you improve customer experience. The happier and more satisfied your customers are, the more they will hop on popular review sites and give your business a mark of approval.

With lots of positive reviews, potential customers will develop a strong urge to buy from you. Even beyond sales, the social media buzz around your business will increase. This will give your search engine optimization efforts a boost. Search engines, especially Google, tend to give brands with a positive social media buzz a higher ranking.

Lowers Your Warehousing Costs

Warehousing is central to the success of an online business. You need warehouses to store your products after manufacturing up until they’re finally shipped to the customer. If your business ships nationwide, you need warehouses across the country.

When your products are not fast-moving, you’re bound to incur a lot in warehousing costs. Providers of warehousing services will keep charging you for any merchandise that sits in their facilities. Enter same day delivery and products start to fly off. What’s the net effect?

Your merchandise spends less time in a warehouse, so you pay less. In fact, when business improves as a result of fast shipping, it’s possible to ship products straight from your manufacturing or assembly facilities. You can use the cash your cut from warehousing costs to improve other aspects of your business, like hiring more workers.

Boosts Employee Morale and Productivity

Are your employees motivated or is their morale low? Want to turbocharge their performance? Offer same day shipping! Orders will increase and products will start flying off the stores. This means you’ll need to manufacture or acquire more stock, so your employees will need to step up. Psychologically, fast moving goods is a sign your business is doing well. Employees will feel motivated to put in the hard work, because a bonus or pay rise may be happening soon.

Stay on Top of Your Local Competition

The sum effect of the points described above is you will have a competitive advantage in your local digital marketplace. Think of the many manufacturers, department stores and other businesses that are trying to dominate your local e-commerce market. Don’t wait to offer same day delivery in the next 3-5 years. Do it now. By the time other businesses are catching in on the trend, you’ll be well over the horizon.

It’s Time to Find a Reliable Same Day Delivery Courier

The era of instant gratification is here. As an online business, you either embrace the era or watch your business go bust. It doesn’t have to get there. Offer same day delivery and watch your business grow threefold or more. However, your same day delivery promise is only as good as the courier you choose to work with.

At ASAP Courier we’re all about helping you stay true to your word — we offer same day, national shipping. Whether you’re a small business or a large retailer, we’re looking forward to being your logistics partner. If you’ve any questions, we’re only a phone call or email away.