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National Courier Service | Same Day Delivery Management Specialist

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Every year, more than 627,000 small businesses open their doors. No matter what industry they’re in, they all have one thing in common: at some point, they’ll need to place an order. 

While large chain delivery services are always an option, working with local business courier services gives small companies better control over their deliveries, pickups, and shipments.

If you’re like most business owners, finding a courier you can trust feels a bit overwhelming. But it doesn’t have to be.

Before you choose a courier, ask them these essential questions.

1. How Much Experience Do You Have?

Courier services may seem simple on the surface. But the truth is, they’re incredibly complex.

Drivers and coordinators work together to ensure that packages get picked up and delivered quickly to the right people. Any slip up means costly delays for you, their client.

Always check to see how much experience the company has. The longer they’ve been in the industry, the more likely you are to have a good experience. Remember, experience may cost more, but inexperienced providers won’t give you the quality service you’re looking for.

2. What Types of Services Do You Provide?

Your shipping needs change and that means you need to find a courier that offers different services. Before hiring a company, make sure they offer the types of services you need.

Look at the types of packages you need to be delivered. Then, look at how frequently you make those shipments and the average turnaround time you want to have.

The right company will provide the exact types of services you’ve been handling on your own.

For example, if you’re worried about making frequent and consistent shipments, look for one that provides scheduled pickups and deliveries. If you need a company to handle large-scale shipments, find one that offers freight services.

The more services they offer, the easier it will be to manage your deliveries and your business’s growing needs.

3. Are You Fully Insured?

As a business owner, you have plenty of risks to worry about. But if you’re not careful, you could end up liable for accidents that happen when your delivery drivers are on the road.

Choosing a courier service that’s fully insured protects you from any liability. If they get into a fender bender, business insurance covers the cost of repairs and any medical treatment required.

You won’t have to worry about costly liability suits. And if you choose a company that offers insurance on your packages, you won’t have to worry about those damages either.

Every reliable courier service will provide you with proof of their insurance policies if you ask. If they refuse, keep looking.

4. How Do You Hire and Train Your Drivers?

There’s more to making deliveries than hopping behind the wheel. And trustworthy companies put their drivers through an extensive training process in addition to requiring commercial driver’s licenses before they ever get in the driver’s seat.

The company should screen their drivers carefully before bringing them on the team. Drug offenses and extensive histories of traffic violations should bar them from getting hired in the first place.

Once hired, the drivers should get taught how to drive without disturbing their cargo, how to carry packages and boxes safely, and how to manage their delivery schedules to stay on time.

But every company’s training program will differ. Ask for clarification before you hire a service. If the company hires drivers off the street with no background checks and doesn’t prioritize training its team, find a different company.

5. Who Should I Speak to If I Have a Problem?

The best delivery companies have a clear chain of command that makes resolving customer concerns clear and easy. That means you should have the name and phone number of a live person to speak with anytime a problem comes up.

If a company offers you a general customer service line or outsources its customer service, proceed with caution. These companies often operate at such high volumes that it’s impossible to address problems quickly.

Choose a company that provides stellar customer service every time and you won’t be disappointed.

6. Do You Have Size or Quantity Limits?

Some trucks just aren’t built to carry oversized loads. If you’re planning on shipping large or exceedingly heavy orders, ask about size limits before you agree to work with them.

Every courier should be able to explain their restrictions long before you agree to work with them.

7. Do You Have Materials Restrictions?

Just as some companies lack the required equipment to ship large loads, others may not be able to ship the products you want.

It all comes down to liability. Shipping hazardous materials like flammable goods, human waste, and medical devices often requires additional training. Without that training, they put their drivers and customers at risk.

Before signing any contract or handing the packages over, make sure they’re able to handle the shipment. Ask for their restrictions and make sure none of your items fall on that restricted list.

If they do, you’ll need to search for a different company.

8. How Can I Place My Order?

Some companies expect you to call them when you need to schedule a shipment. Others take a more technologically advanced approach.

But the point of any delivery service is flexibility. Their ordering system should be simple, efficient, and easy to use. And they should accommodate multiple methods.

The best companies allow you to schedule pickups by phone, online, or a company app. This way, you’ll be able to choose the method that’s best for you at that specific time.

Hire the Right Business Courier Services

Finding trustworthy business courier services you can depend on doesn’t have to be a struggle. You just need to do a bit of research to find the right one for your company’s needs.

At ASAP Courier, we believe that every business deserves a delivery service that makes on-time deliveries a priority. Contact us today to get a free quote for a single delivery or schedule a consultation to arrange for scheduled shipments.


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One in every four people in the U.S. has been a victim of package theft.

While this can be attributed to a number of factors, choosing the wrong courier service plays a significant role.

Interestingly, few people give a lot of thought to choosing a same day logistics service. Most people assume that all services are the same, and end up going for the most affordable one.

But this couldn’t be further from the truth.

If you want to deliver a parcel to Miami, ensure you choose Miami same day logistics services who’ll guarantee you the safety of your package.

But this isn’t the only consideration when choosing a same day logistics company.

You should also consider the following factors:

1. Package Size and Weight Restrictions

Many courier companies have strict limitations on the size and weight of the packages they deliver. Thus, it’s important to find out whether the courier service you’re considering to hire can actually handle the size and weight of your package.

This is particularly important if you use courier services for business purposes. For instance, if you own a furniture company, you’ll want a courier that’s able to handle large and heavy packages.

2. Reliability

When hiring a Miami delivery service provider, go for a company with adequate manpower and resources. Such companies will always be available to deliver your packages upon request. They’ll also have adequate security measures in place to ensure that your package reaches its destination safely.

This reliability is important, especially if your clients tend to make delivery requests during odd hours.

3. Delivery Speed

Various delivery services in Miami have different waiting times.

Some companies offer same day delivery services, while others may take longer to deliver your package. As such, it’s important to find out whether the expected delivery time of a prospective company suits your personal or business needs.

To be on the safe side, choose delivery service providers who offer different delivery options. This will allow your clients to choose the delivery option they’re most comfortable with, thus improving customer satisfaction.

Additionally, it’ll provide you with the much-needed flexibility to accommodate rush delivery requests.

4. Distance Restrictions

Some courier services can only deliver packages within a certain region. Distance restrictions vary according to state, country, and region.

If you serve clients beyond the Miami region, you’ll need a courier service that can deliver packages across the country. For international deliveries, you may need freight delivery services.

If you’re running an international business, it’s best to choose companies that can deliver countrywide, as well as to other countries. For example, ASAP Courier has a Miami airport delivery service that caters for all your local and international package delivery needs.

5. Convenience

Given the multitude of responsibilities you have as a business owner, chances are you don’t have the time to personally ship each individual order to the pick-up point. Even if you’re well-staffed, your workforce would be better-utilized handling other tasks.

Thus, it’s important to find out whether a prospective courier company is willing to pick up packages from your premises. If they can, prioritize them as this convenience will save you time and money.

6. Cost Effectiveness

The best same day logistics company should deliver in the shortest time possible.

For such top-notch service, however, you should expect premium charges. Nonetheless, choose a courier that gives you the best value for your money.

Many courier companies don’t charge on a fixed price basis. Rather, the client requests a quote. Sometimes, these quotes may contain hidden charges.

As such, it’s important to seek clarification in case things look suspicious. If the courier company can’t justify some of the extra costs, chances are you’re being taken for a ride. The quote should vividly breakdown all the charges.

7. Reputation

Nowadays, it’s easy to find out how well a company serves its customers. Through online reviews, today’s consumer is empowered to express their opinions about companies they’ve transacted with.

To avoid poor services, search the internet for reviews about the courier companies you’re considering to hire. This will help you narrow down to your prospects and allow you to work with companies that provide outstanding, timely service.

To find out what other people are saying about a particular courier company, use sites such as Angie’s List and Yelp.

8. Insurance

Lots of things can go wrong during transit, especially if you’re shipping fragile products. In such cases, you’ll want to be compensated for damages. Choosing a courier company that offers insurance is one way to do this.

Keep in mind that not all couriers provide insurance. It’s up to you to find out whether the companies you’re considering to hire provide this type of coverage.

And if they do, be sure to compare the rates so you can make a more informed decision.

9. Tracking Services

If possible, always work with courier services that offer tracking services for all deliveries. This will allow you to track your packages, giving you one less thing to worry about.

Besides tracking your shipments, tracking services will also inform you of any issues with a particular delivery. This will help you to deal with shipment issues in a timely and more effective manner.

10. Experience

To ensure that you’re working with seasoned professionals, find out how long prospective courier companies have been in the industry. Generally, such companies will have certified and licensed personnel. They’ll also be licensed to do business, which minimizes the chances of legal issues.

As a general rule, never be a courier company’s first client. You don’t want to be part of someone else’s learning experience.

Who are the Best Miami Couriers?

When it comes to the delivery of your packages, you want to work with the best Miami couriers. Consider the factors above to help you choose a dependable courier company.

At ASAP Courier, we have everything you need to ship your packages safely. This includes refrigerated services, last mile delivery, warehousing, pre-scheduled routed delivery, rush courier, and the best airport courier Miami has ever seen.

If you have anything you’d like to ship, get an instant quote from us.