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What Are the Qualities That Make a Great Courier Service?

October 22, 2018 Courier

Courier Service

We know that you only want to work with the best suppliers, employees, and even clients and customers.

So why should you compromise when it comes to finding the right courier business?

No matter what you need to be delivered, and when you need to have it delivered, you need to know what to look for in a qualified courier service.

Read on to find out.

We’ll let you know where you can go to find the best courier service in your area.

When you’re ready to upgrade your delivery services and spend less time worrying about when your packages will arrive, learn what you should look for.

1. Many Different Delivery Options

The most important thing that you should look for in a courier business?

A wide variety of delivery options.

You need to work with a company offering rush and on-demand services, for those last-minute or unexpected deliveries. Also, look for pre-scheduled delivery services, so you know the package will arrive at a convenient time for the recipient.

Can the company deliver different things, like luggage, envelopes, multiple boxes, and even your retail store deliveries?

What about Last Mile home delivery services?

And can they deliver your items on foot, by air, and even by sea?

Make sure that you’re working with a company that’s able to conform to your needs.

2. Excellent Tracking and Communication

There are few things more frustrating than trying to figure out where in transit your package is.

Except, of course, having to explain to a client or colleague that not only is the package late, but also that you’re not certain where it is.

This isn’t something that a qualified and experienced courier business will force its customers to have to put up with. Instead, the best courier service is one that makes it easy to track your package.

When it’s first sent out, you should get an email or alert letting you know the delivery process has been initiated. You should also be provided with a tracking number for your package, so that you can get updates as it continues to make its way towards the destination.

This way, even if something like an accident, bad weather, or even a change in the time that the recipient can pick up the package happens, you will know about it. This will allow you to make changes and to plan accordingly.

A tracking number doesn’t just make your life easier. It’s also a sign that the courier service business you’re thinking of working with takes on-time delivery seriously. This isn’t certainly something that you don’t want to leave out.

Flexibility is key in any industry, but it’s especially important when it comes to shipping and delivery. Work with a service that you know can adapt to anything.

3. Ease of Scheduling

Especially if you need same-day delivery, or if you need to rush an item, you don’t have time to waste trying to figure out the scheduling process of different courier services.

The right courier service company makes it easy for you to schedule a delivery window. You should be able to book the services you need from anywhere, on the device that works the best for you.

Look for a company that allows you to schedule deliveries across multiple channels.

Whether you want to use an app, make a phone call, or simply get a quote and place an order online, placing your order shouldn’t be complicated.

4. A Commitment to Security

There are two types of security that the best delivery service can provide.

The first refers to the safe delivery of your documents, packages, or products. Especially if you’re sending something to a high-level client, a potential employer, or even someone special.

You know that the shape that your package arrives in is just as important as what’s inside of it.

It doesn’t matter if you’re delivering a contract, a perishable item, a piece of art, or a product a customer ordered online.

You need to feel secure about the courier business you’re working with will take great care in proper packaging and protecting it throughout the shipping journey.

Additionally, we know that you want to ensure that your delivery is placed in the hands of the intended recipient. Plus, what should you do if you need to have personal information or sensitive data delivered?

A breach due to improper security measures of your courier service company is unacceptable. After all, your company’s reputation, or even your personal one, is at stake.

Make sure that the service also provides you with an electronic proof of delivery., and that they require the recipient’s signature.

Need a Courier Business That You Can Trust?

We hope that this post has helped you to understand what some of the most important things to look for in a courier business are.

Whether you’re shipping business-related items or personal documents, you need to work with a service that you can trust.

If you’re looking for the best delivery service, we hope that you’ll give us the opportunity to prove to you why we fit that description.

With over 70 years of experience within the logistics industry and with warehouse facilities that are over 300,000 square feet, we have everything that you need to get the job done.

Get in touch with us today to get a quote, and be sure to check out our services to learn more about what we have to offer.